+44 7506 720 431 info@tkdigitalstudio.co.uk

WHAT IS OUR PROCESS

1. Complete A Photography Brief

It is very important especially for new clients to provide detailed briefs and examples of what is needed to be done. Communication is the key if you want us to work cost-effectively.

2. Approve An Estimate

Based on your brief we will provide an estimate along with a new client registration form to get you into our system. Once all the questions are answered and the client is happy with the estimate we will send the estimate via email for final approval.

3. Ship Your Products

We will provide client with our studio address where they can either bring the products or send them over using a courier. The client is responsible for the cost of shipping and also insurance for the time being in the studio.

4. We Photograph Your Product

We will follow the client brief. If the client requests further rework, that will be charged on a per-hour basis. If we made an error, such as misunderstanding the brief, the delivery will be fixed for no cost.

5. Payment And Images Delivery

After we show the watermarked images for approval, the client is expected to pay via Bank Transfer. When all charges for all services provided have been paid, we will release the unwatermarked photos to the client, which counts as the final delivery.

6. Returning Products To Client

We can arrange DPD door-to-door service to return your product and include the charge in the invoice. Or you can arrange any courier of your choice for collection. We do not drop off parcel at post office or shops.

TK Digital Studio FAQ

Questions about working with us?

Find answers about our Amazon services, ecommerce content production, project process, pricing, photography, video, 3D and delivery. If your question is not covered here, contact us and we will be happy to help.

Amazon Services

Listings, cataloguing, PPC, A+ Content and ecommerce creative production.

What Amazon services does TK Digital Studio provide?

We provide a combination of Amazon listing, advertising and creative services for sellers and brands.

You can use individual services or combine them into a wider listing or brand-content project.

Can you create a new Amazon listing and catalogue a product?

Yes. Our Amazon listing service can cover new listing creation as well as optimisation of an existing listing.

Depending on the project, this can include product information, relevant attributes, category and catalogue structure, variation planning, keyword research, titles, bullet points, descriptions and supporting creative assets.

See our Amazon Listing Optimisation & Cataloguing service .

Do you optimise existing Amazon listings?

Yes. We can review an existing listing and identify areas that need improvement, including listing structure, product information, keyword coverage, copy, imagery and supporting A+ Content.

Recommendations depend on the product, marketplace, available assets and the current condition of the listing.

What does your Amazon PPC management service include?

Our Amazon PPC work can include campaign audits, campaign setup, keyword targeting, search-term analysis, negative keyword management, bid optimisation, budget management, campaign restructuring, ongoing optimisation and performance reporting.

The exact scope depends on the account, existing campaign structure, advertising objectives and available data.

More information is available on our Amazon PPC Management page .

Do you guarantee a particular ACOS, ROAS, ranking or level of sales?

No. Advertising and listing performance can be affected by many factors outside our control, including product demand, pricing, competition, reviews, stock availability, seasonality and changes within the Amazon marketplace.

We provide professional optimisation, analysis and creative services, but we do not guarantee specific sales, ranking, ACOS, ROAS or conversion results.

What is included in your Amazon A+ Content service?

Our A+ Content / Enhanced Brand Content service can include content planning, module selection, copy development, photography, infographic and graphic design, comparison content and preparation of assets with mobile readability in mind.

We can work with existing brand assets or produce new photography, graphics, CGI and supporting content where required.

View our Amazon A+ Content service .

Can you combine photography, listing content and A+ Content in one project?

Yes. This is a common workflow for new products and listing refreshes. We can plan the required visual and written content together so that the main listing images, infographics, copy, A+ Content and video support the same product positioning.

Will you need access to our Amazon Seller Central or Advertising account?

It depends on the service. Photography, design, video and many content-production projects can usually be completed without account access.

Listing management or PPC work may require authorised access to the relevant areas of the client's Amazon account.

Account access: where access is required, we request only the permissions reasonably necessary to perform the agreed service. Clients retain ownership and control of their Amazon account and can manage or revoke authorised access.
Are you part of Amazon or endorsed by Amazon?

No. TK Digital Studio Ltd is an independent ecommerce service provider. We are not Amazon and our services do not imply endorsement, sponsorship or guarantee of approval by Amazon.

Project Process

How projects are scoped, approved and produced.

How does a typical project start?

Start by sending us information about your product, marketplace and the services you require. Existing listings, brand guidelines, reference images, competitors and examples are useful where available.

We review the scope and provide a written estimate before the project begins.

Do I need to provide a detailed brief?

A clear brief is helpful, particularly where you already have a defined visual style or specific deliverables in mind.

If you do not have a complete brief, we can help define the required content based on the product, marketplace and agreed project scope. Additional concept development or substantial changes outside the agreed scope may require additional production time.

Where do I send products for photography or video?

Once the project is agreed, we provide our studio delivery details. Products can be delivered by courier or, where arranged in advance, dropped off in person.

Clients are responsible for shipping products to the studio and for any appropriate transit insurance.

Can you work with clients outside the UK?

Yes. We work with ecommerce businesses and brands remotely and can receive products sent from outside the UK.

The client is responsible for arranging shipping and any applicable customs documentation, duties or import costs.

What happens if changes are required?

We work to the approved brief and agreed project scope. If we have made an error against the agreed brief, we will correct that work.

New requests, changes of direction or additional work outside the agreed scope may be quoted separately or charged at the applicable production rate.

Can projects be completed in stages?

Yes. Larger Amazon and ecommerce projects can be divided into stages. For example, listing content and photography may be completed first, followed by A+ Content, video or additional creative production.

The project schedule and any product-storage requirements should be agreed in advance.

Creative Services

Photography, infographics, video, CGI and visual production.

What products can you photograph?

We work with a wide range of consumer and ecommerce products. The practical limits depend on product size, weight, handling requirements and the type of set or location required.

Send us product dimensions and reference images if you are unsure whether the shoot can be completed in our studio.

Can you photograph products on location or with models?

Yes. Depending on the project, we can arrange location photography and work with suitable models. Location, model, travel, property, permission and production costs are quoted separately where required.

Can you create lifestyle images without a physical location shoot?

Depending on the product and required result, we can use compositing, retouching, licensed stock assets or CGI to create lifestyle-style imagery without photographing every element in the final scene.

We will recommend the production method that best fits the brief and intended use.

Do you provide 3D product rendering and CGI?

Yes. We provide 3D product rendering and CGI for suitable ecommerce and commercial projects.

The required workflow depends on the available source material, product geometry, required level of realism and final output.

Do you create product videos?

Yes. We produce ecommerce and Amazon product videos , including product demonstrations, feature-led videos, lifestyle content, 360-degree product spins and more involved productions where appropriate.

Can you build custom sets, surfaces or backgrounds?

Yes. Where required, we can source or build props, surfaces and simple custom set elements for a project. Bespoke materials and additional build time are quoted separately.

Pricing & Payment

How our quote-based project pricing works.

How much do your services cost?

Our services are generally priced on a quote basis because project scope varies considerably between products and accounts.

Pricing can depend on factors such as the number of products or ASINs, existing listing or advertising condition, number of images, production complexity, photography requirements, video production, CGI requirements and the level of ongoing management required.

No commitment before quoting: we provide a written estimate based on the agreed project scope before work begins.
Do you charge upfront?

Payment terms depend on the project and will be stated in the estimate or project agreement.

External costs such as locations, models, specialist props, permissions, travel or other third-party expenses may need to be paid or approved before those costs are incurred.

Are additional changes included in the original quote?

The original estimate covers the agreed scope. Corrections required because our work does not follow the approved brief are handled as corrections.

New concepts, additional deliverables or changes to the approved direction may require an additional estimate.

How do I pay?

Payment instructions and terms are provided with the relevant estimate or invoice. If you have specific purchasing or invoicing requirements, please tell us before the project starts.

Files & Delivery

Final assets, formats, usage and product returns.

What image files will I receive?

Final file type and resolution are prepared for the agreed use. Ecommerce photography is normally supplied as high-resolution JPG files, with PNG files provided where a transparent background is required and forms part of the agreed delivery.

Amazon assets are prepared to suit the applicable content and image requirements at the time of production.

How are final files delivered?

Final files are normally supplied digitally using an appropriate file-transfer or download service. The delivery method may vary according to project size and file type.

Do you provide RAW or working source files?

Unless specifically agreed in advance, photography RAW files and production working files are not included in the standard final delivery.

Editable source files may be included for particular services, such as packaging design, when this forms part of the agreed project scope.

What usage rights do I receive?

Usage rights are governed by the agreed project terms. Third-party assets such as licensed stock photography, fonts, graphics or other licensed materials remain subject to their respective licence terms.

Please review our Terms & Conditions for the applicable contractual terms.

How long can you keep products after a shoot?

Products should normally be collected or returned shortly after the project is completed unless storage has been agreed in advance. Return courier costs are normally the client's responsibility.

How do you handle client and account information?

We use client and project information to provide the services agreed with the client and apply appropriate access controls to information required for the project.

Further information about collection, use, storage and handling of personal information is provided in our Privacy Policy .

Still have a question?

Tell us what you are selling, what stage your Amazon or ecommerce project is at and what support you need. We can then recommend the appropriate service and provide a quote based on the scope.

Contact TK Digital Studio

WHAT OUR CLIENTS SAY

Google
Amy Simpson profile picture
Amy Simpson
13. November, 2024.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Super helpful, fast and accurate! Love these guys !!
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JOE HORSLEY profile picture
JOE HORSLEY
30. May, 2024.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service, easy to work with and great value for money
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I am Sheva profile picture
I am Sheva
26. March, 2024.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a pretty awesome experience with TK Digital Studio for my product photos! They were super professional and really tuned into what I was looking for. The whole vibe from start to finish was just easy and positive. They nailed the pictures making my product look amazing, which honestly, I'm super happy about. Definitely glad I chose them and would totally suggest checking them out if you're looking for some quality photography work. Thumbs up Mark
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Najma Learning profile picture
Najma Learning
5. February, 2024.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My second time using Toms service as the first was excellent. This time I made a short video for an ad. Everything went smoothly, from appointment to video shooting at Toms studio. Tom and his team are friendly, professional and very helpful. The price was very reasonable too. Thanks Tom.
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andrew buchanan profile picture
andrew buchanan
29. January, 2024.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great help with every step! They were very clear and forward with me
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Taryek Miah profile picture
Taryek Miah
14. January, 2024.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Professional quality work, very skilled and executed the project very well. 10/10 design, photography and video work, will use again.
Google
Rajan V profile picture
Rajan V
3. November, 2023.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent product photography studio, prompt communication, professional and friendly individuals who genuinely think about how they can enhance your brands reputation through high quality images.
Google
Sarah Street profile picture
Sarah Street
18. October, 2023.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very prompt response initially and even quicker at getting the photos we needed back. Great customer service from Tomas. Will definitely be using again :)
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H R profile picture
H R
31. August, 2023.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My first time using TK Digital Studio and I was a little worried of what the quality would be. I was not disappointed and received excellent quality product photos beyond my expectations. The service was smooth with a quick turnaround. Price was excellent with no hidden charges. Thank you for a great service, I will certainly be coming back again.
Google
Oliver Warburton profile picture
Oliver Warburton
10. August, 2023.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a conversation with my business partner prior to receiving the deliverables, expressing my usual apprehension towards content from agencies as it often falls short of expectations. However, TK Digital completely shattered that stereotype and left me utterly impressed. Their level of commitment and dedication to the project truly stands out. The attention they paid to every single detail showcased their professionalism and thoroughness. It's not just about getting the job done; it's about excelling at it. The team at TK Digital possesses remarkable talent that shines through in the work they deliver. It's evident that they are not just churning out content, but rather crafting pieces of art that resonate with the audience and serve a purpose. This blend of creativity and strategic understanding is truly commendable. One aspect that truly amazed me was their profound knowledge of how Amazon functions and what type of content drives conversions. This insight is a game-changer and clearly sets them apart from the competition. They don't just follow trends; they understand the intricacies of the platform, leading to content that not only attracts but also converts. In light of my experience, I can't help but give TK Digital my highest recommendation. Their exceptional service, coupled with their expertise in both content creation and Amazon dynamics, has left me not only satisfied but genuinely thrilled. I've been running online businesses for over 25 years... If you're seeking a team that goes above and beyond and truly comprehends the digital landscape, TK Digital is the way to go.

CONTACT US

We operate internationally and are happy to receive products sent from the EU, US, or China. For those based in the UK who would rather save on postage fees and prefer to drop their products off in-person, TK Digital Studio is based in Liverpool, England.

No upfront payments. No minimal order.  No hidden fees.